As Taipower embraces the era of net-zero green electricity, a stable power supply remains the Company’s primary mission and responsibility. Taipower is accelerating its work on the utilization of green electricity, the proper allocation of power supply, and the strengthening of the power grid’s resilience. The Company is currently facing the growing impact of extreme weather, while public demand for electricity has also increased. Due to resource limitations, there is a need to learn to coexist in harmony with the natural environment, to cherish and save energy, and to reduce carbon emissions. In the past few years, Taipower has been committed to communicating information on electricity to the public in a variety of ways. For example, the Taipower D/S ONE exhibition center, the kW Design Awards, and KidWind Challenge all serve as a popular-science channels for learners at all levels,. These human-centered designs have been applied to power services with excellent reviews, and have become an important part of Taipower’s process of self-innovation.
Taipower’s Workplace Visitation Program for Youth
Taipower is constantly trying to engage in dialogue with students and citizens of all ages in various ways to help the public gain a accurate understanding of energy and electricity, and encourage the lessons of environmental and energy education to take root from an early age. To facilitate public understanding of the importance of power construction and to facilitate two-way dialogue between society and the Company, Taipower was the first state-owned enterprise to implement a workplace visitation program for youth. The program follows three main themes: energy transition, power grid resilience, and ecological conservation. There are a total of seven visiting routes in Northern, Central, and Southern Taiwan, and young people from colleges and universities are invited to visit Taipower sites to understand the key issues of energy transition and future energy development.
Smart Hands-On Electricity Generation – At Taipower D/S ONE
Taipower established the nation's first renewable energy exhibition hall – Taipower D/S ONE. The hall is connected to the Banqiao Transportation Triple Junction by an elevated corridor and was designed to meet international standards and to become a significant and engaging educational venue for renewable energy in the country. Since its official opening in 2020, D/S ONE has actively represented a green, smart, future by promoting energy education among students and teachers at all levels. It has been selected as one of the "Top 10 Popular Science Bases" by the Ministry of Education and has been recognized with the First Prize forEducational Promotion by Far Eastern Group's Corporate Social Responsibility Awards. D/S ONE recently received international groups, such as the Department of Latin American and Caribbean Affairs of the Ministry of Foreign Affairs, Korea Electric Power Corp, and Japanese guests of Taiwan Design Research Institute,from the Institute of Technology, and is committed to becoming a world class renewable energy exhibition hall. As of the end of 2023, D/S ONE had attracted over 210,000 visitors and gained more than 35,000 followers on Facebook. In the future, D/S ONE will continue to spark creative energy and create value by implementing green energy education in diverse forms and collaborating with various resources.
Creating a Green Energy and Low-Carbon Environment
According to the government's Pathway to Net-Zero Emissions by 2050, electric vehicles will become increasingly dominant and will impact people's habits and lives. Taipower is committed to providing support for electric vehicle power to create a friendly environment for the electrification of transportation vehicles and to increase the number of charging facilities, thereby minimizing one major source of anxiety about electric vehicle range. Currently, for example, the public and potential car owners are often concerned about whether there are adequate charging facilities for electric vehicles. This brings environmental issues and the right to "transportation" into conflict. Therefore, it is necessary to comprehensively plan the installation of dedicated electricity meters in residential and commercial buildings, and to establish electric highways to ensure electrical safety, aesthetic appearance, and charging needs are met. It will also guide users to install Energy Management Systems (EMS) to disperse charging during off-peak hours, reduce the burden on the power grid, and build and improve support facilities to effectively change green consumption and electricity use behaviors.
Electricity Steward of the Taipower App
Through digital transformation, Taipower’s service delivery has evolved from physical services provided through 24 branch offices, 264 service offices, and 2 customer service centers to a digital mobile service channel – the Taipower app. The app is bound to the customer number to provide simple and convenient electricity bill inquiry and payment services. The app is also combined with AMI technology to monitor electricity consumption information, record consumption during peak and off-peak periods, and compare customers' own electricity consumption with average consumption in the same area or by the same industry. It also has an optimized residential electricity consumption analysis function. Through this function, push notifications will help users adjust their electricity consumption in a timely manner and independently manage their electricity consumption.
To achieve the goal of net-zero emissions, the government, Taipower, enterprises, and the public must fully participate in energy production, consumption, and balancing mechanisms. Moreover, electricity saving must be elevated from a behavior to an attitude and lifestyle. Saving electricity does not have to mean living like an ascetic monk. Taipower hopes to provide digital mobile services and to promote energy education in an easy-to-understand way that guides users to change their electricity consumption behaviors through price signals or by providing incentives. It is our hope that by making small changes together, we as a society can embrace a new pattern of electricity saving, and so, do our part to contribute to the environment.